TERMS OF SERVICE

Terms of Service

This website is operated by Elegancia Holdings LLC, doing business as Ayiti Roots.

Throughout the site, the terms "we," "us," "our," and "Ayiti Roots" refer to Elegancia Holdings LLC and Ayiti Roots.

By accessing our website or purchasing products from us, you agree to these Terms of Service.

Products

We make reasonable efforts to accurately display our products, colors, images, descriptions, and pricing.

Colors may appear differently depending on your device or screen settings.

Orders

When placing an order, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel an order when necessary, including in cases involving suspected fraud, incorrect pricing, product availability, or other circumstances requiring cancellation.

Pricing

Prices may change without notice.

Applicable taxes, shipping charges, and other fees may be added during checkout where applicable.

Payment

Orders must be paid using an accepted payment method available at checkout.

Payment information is processed through our payment providers.

Made-to-Order Products

Many Ayiti Roots products are produced after an order is placed.

Production may begin shortly after an order is submitted, which may affect our ability to modify or cancel an order after production has started.

Shipping

Shipping estimates are provided for informational purposes and may vary.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, or other transportation issues.

Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Intellectual Property

Ayiti Roots branding, logos, designs, graphics, text, images, product names, and other original content displayed on this website are owned by or used by Ayiti Roots/Elegancia Holdings LLC unless otherwise stated.

You may not reproduce, copy, distribute, modify, sell, or commercially use our content without prior written permission.

Third-Party Services

Our store may use third-party services and applications to operate our business, including ecommerce, payment, production, shipping, analytics, and marketing providers.

These services may have their own terms and privacy policies.

Changes to These Terms

We reserve the right to update these Terms of Service at any time.

Changes become effective when posted on this website unless otherwise stated.

Contact Us

If you have questions regarding these Terms of Service, please contact:

Ayiti Roots
Elegancia Holdings LLC

Email: info.ayitiroots@gmail.com
Phone: +1 (516) 956-0901